Shipping Policy
Welcome to Gardens Toolz! We’re thrilled to offer you the best gardening tools and accessories to enhance your gardening experience. Below you will find our shipping policy to guide you through the process of receiving your orders smoothly.
Order Processing:
1. Order Confirmation: Once you place your order, you will receive an email confirmation with your order details. Please review it carefully to ensure accuracy. If you notice any discrepancies, kindly contact our customer service team immediately to make the necessary adjustments.
2. Order Processing Time: Orders typically take 1-2 business days to process before shipment, excluding weekends and holidays. During peak seasons or promotions, processing times may be slightly longer, but we strive to ship your order as quickly as possible.
Shipping Methods and Timeframes:
1. Standard Shipping: We offer standard shipping for all orders. Standard shipping timeframes vary depending on your location and can range from 3-7 business days within India. Please note that shipping times may be longer for international orders.
2. Expedited Shipping: If you need your order to arrive sooner, we offer expedited shipping options at an additional cost. Expedited shipping timeframes typically range from 1-3 business days within India.
Shipping Rates:
1. Domestic Shipping (India): Shipping rates for domestic orders are calculated based on the weight and dimensions of your package, as well as your location. You can view the shipping cost at checkout before completing your purchase.
2. International Shipping: For international orders, shipping rates vary depending on the destination country and the weight of your package. Please note that customers are responsible for any customs duties, taxes, or import fees imposed by their country’s customs department.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date through our website or the carrier’s online tracking system.
Shipping Restrictions:
Please be aware that we do not ship to P.O. boxes or APO/FPO addresses. Additionally, we reserve the right to refuse shipping to certain locations due to carrier limitations or other restrictions beyond our control.
Delivery Issues:
While we make every effort to ensure the timely delivery of your order, unforeseen circumstances such as weather delays or carrier issues may occasionally occur. If you experience any problems with your delivery, please contact our customer service team, and we will assist you in resolving the issue promptly.
Thank you for choosing Gardens Toolz for your gardening needs. If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact us. Happy gardening!